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29 Total Updates Since
Jan 6, 2020, 7:00am EST
  • January 26

    The death of the customer service hotline

    Need to call Facebook? Frontier? Good luck.

  • January 12

    Job interviews are a nightmare — and only getting worse

    Employers are constantly finding new hoops for candidates to jump through.

  • December 1, 2022

    A holiday reminder to not be a rude doofus

    The awful American consumer gets extra awful during the holidays.

  • November 17, 2022

    The high price of absolutely everything at the airport

    Airport vendors have you right where they want you — trapped at the gate, drinking a $20 beer.

  • November 3, 2022

    The ugly story of how corporate America convinced us to spend so much on water

    We’re being packaged and sold a bottle/can/box of lies on water.

  • October 20, 2022

    How airlines squeeze you for every penny

    Your cheap flight won’t be so cheap after all the fees.

  • October 6, 2022

    You know what your wedding doesn’t need? Doughnut walls.

    It’s a multibillion-dollar industry for a reason.

  • September 22, 2022

    Mandatory overtime is garbage

    Your boss is the boss of your job, not of your life.

  • September 8, 2022

    What if we’re fighting inflation all wrong?

    Who loses in the battle against inflation.

  • August 25, 2022

    Why we keep falling for fitness fads

    Peloton is the new Tae Bo is the new Thighmaster. Why do we approach fitness as consumers?

  • August 11, 2022

    Is a payment plan for that new jacket a good idea?

    When you’re still paying for that parka in August

  • July 28, 2022

    How the anti-aging industry turns you into a customer for life

    Anti-aging is the easiest sell in the world.

  • July 14, 2022

    We all just fell for Amazon’s made-up holiday yet again

    Get something you didn’t need on Prime Day? You’re not alone.

  • June 30, 2022

    NFTs and the monetization of hope

    Everything feels broken. Who can blame people for wanting NFTs to be a fix?

  • June 16, 2022

    Actually, maybe don’t learn to code

    Schools that say they teach you to code often don’t.

  • June 2, 2022

    Might I suggest not listening to famous people about money?

    If you are mad at Tom Brady about crypto, you should also be mad at Tom Selleck about reverse mortgages.

  • May 19, 2022

    Why must we pay to have a slightly less miserable time at the airport?

    TSA PreCheck, Clear, and how the airport splits travelers into haves and have-nots.

  • May 5, 2022

    Office snacks might be dying off. Good.

    If your employer loves you, they should give you money, not a granola bar.

  • April 21, 2022

    Companies lose your data and then nothing happens

    Data breaches are everywhere and consequences are ???

  • April 7, 2022

    The awful American consumer

    We want cheap stuff fast and don’t care who it hurts.

  • March 24, 2022

    Car dealers are charging buyers more because that’s capitalism, baby

    Car dealers are charging way over sticker price — and consumers are paying.

  • March 10, 2022

    Why it costs money to get your own money

    Banking: Oddly expensive, often confusing.

  • February 24, 2022

    Sports betting: Pretty fun, probably terrible

    Inside the sports betting land grab, where everybody wins, except (probably) you.

  • June 3, 2021

    The ugly truth behind your fancy rewards credit card

    America’s poor foot much of the bill for credit card points, miles, and cash back.

  • May 3, 2021

    Lumber mania is sweeping North America

    A lumber frenzy has taken over homebuilding, Home Depot, and the internet.