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Verizon to Pay $5 Million to Settle Probe Into Service Complaints

Verizon Communications will pay $5 million to settle an FCC investigation that it ignored complaints from some rural customers who were having a hard time completing wireless or landline phone calls, the agency said Monday. Verizon will pay a $2 million fine and has agreed to spend an additional $3 million over the next three years to decrease the number of failed calls in rural areas.

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