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Motorola Sent AT&T Some Nexus 6 Models With Faulty Software

Only early units sent to AT&T were affected, Motorola said.


Motorola confirmed on Friday that some of the initial Nexus 6 models sent to AT&T contained a software glitch that would prevent the phones from working properly.

“We delivered a small number of Nexus 6 smartphones with incorrect software to AT&T customers who preordered,” a Motorola representative told Re/code. “The incorrect software prevents the phone from starting up properly. We will provide replacements for consumers whose phones are affected. The problem has been corrected and the phones currently shipping are fine.”

Droid Life reported earlier Friday that AT&T was telling its stores to return their inventories of Nexus 6 phones.

The Motorola representative said only the AT&T models were affected.

Motorola was chosen by Google to make the Nexus 6 as the launch phone for Lollipop, the latest version of Android.

This article originally appeared on

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