Aarkstore Enterprise posted 2009 Top Banking, Financial Services and Credit Card Call and Contact Center Outsourcing Vendors, Bl | 7 days ago
Standard Description In 2009, the Black Book CCO user survey investigated over 400 contracts held by 1,300 of the top spending clients in the global banking, credit card and financial services industry. In order to rank the organizations, 18 key performance indicators (KPIs) or criteria are...