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Ubi Caritas posted General advice | 4 days ago
If a customer approaches you and asks for, I kid you not, a book whose subjects include Elvis, Kennedy, UFOs and connections between the aforementioned, run. Do not walk. Run. Similarly, if someone comes in and wants The Anarchist's Cookbook, just flee into the night. Screaming is optional. Having a...
Ubi Caritas posted The Customer Chronicles #1 | Jul 13, 2008
FYI, I've decided to start calling my crazy customer stories "The Customer Chronicles." This happened a few weeks ago, and I forgot to post it until today. Me: "How may I help you sir? Customer (male, white, late twenties, relatively neatly dressed) "I need a biography of Martin Luther." Me: "Okay,...
Ubi Caritas posted We sell woodworking books too, yet we don't carry drills | Jul 9, 2008
Scene: Busy and understaffed bookstore Our heroine answers the phone: "Thank you for calling The Bookstore, this is ubicaritas, how may I help you today?" Unknown customer, though I'm fairly sure it wasn't Mr. S. Holmes: "Yes, do you sell liturgical vestments?" Me, blinking several times, assuming...
Ubi Caritas posted For the record | Jul 6, 2008
A gentleman: -notices that a lady's car has a flat tire, and offers to inflate it/check air pressure/check for slow leak for her Someone who is not a gentleman: -inquires as to whether we carry "some sort of scifi books about dragons." "Yes, sir, we carry many." "Something kind of erotic." With...
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